Horrendous problems with password vault, particularly in relation to my bank account and Amazon. Basic idea good in that in would give you a much more secure password but with these two, halfway through the process it stalled, I tried again, stalled again. Then, when I tried to get into these two sites, it would not accept any password and for a week I tried with both sites but they confirmed that they could not do anything further, it was Norton anti-virus at fault. I wrote on 28.2.21 to cancel and 3 times via Pissed Consumer site chasing them up but to no avail. Finally!!!!!! today managed to get through to somebody and after half an hour got them to cancel my account and they actually gave me a refund - phew!! User's recommendation: Would be rather wary of this vault, maybe ok but did not seem to work well with Microsoft Edge Browser.