Problem with booking

/ 71 reviews

14 Jul, 2021 → by ClaimboUser349860

We booked months ago a trip to the great barrier Reef thru viator with the family. Received email 2 days before dive, booking was cancelled due to insufficient funds on credit card. Problem could have been resolved easily if given the chance. Can't contact viator to fix. Hopeless. In future go directly thru provider.book dir User's recommendation: Book directly thru provider.

Travel and Vacations

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Viator - Other Reviews

》 Tour Representative Didn’t Show Up

》 Transport company never showed up

》 No show tour

》 Double check days ahead to confirm and double confirm your booking

》 Viator hijacked my Google account

》 I do not recommend using this company at all!

》 Stranded client

》 If there is a problem, it is horrible to deal with them

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