Their return and exchange site sucks! I'm looking at the order number on the invoice label and it is entered correctly for a return, and the notice continues that they can't find that order number. What the heck! I even had trouble finding their address in order to return the item. I will never order from them again. Having a website that is easy to navigate isn't hard these days. They really need to get it together. The finaal User's recommendation: do not buy anything from these people.