We placed a first delivery order with Von's and on our order we showed the two discounts. Von's said they canceled our first order for "unforeseen circumstances". When we eventually found out we were not going to get that first order we asked Von's to send it again. They said we had to manually input the order a second time. We did and when we put Save20 on the second order Von's refused to give it to us because they claimed we received it on our first order. We have not received any additional contact from Von's on this problem. They flat out ignored the problem. User's recommendation: They do not have control of their deliveries and do not have any system for resolving problems.