I ordered 5 window blinds. I received email confirmations of the order. I put down a $50 deposit to hold the pricing while samples of the shades were being sent to me. I was clearly offered 30 days to finalize the order. The samples arrived, I called within the 30 days and was told the manufacturer has experienced a pricing increase and the cost would not be higher than promised. They also promise the lowest prices in the universe. This isn't true either. Prior to calling Steve's I called a competitor asking about Bali brand. They were higher than the competitor and steered me to the Steve's Collection. This way they can claim their is no comparison to the Steves Collection with a competitor and thus don't have to honor their lowest pricing in the universe guarantee. Had I known that the pricing would not be honored I would have perhaps finalized the order the first day and the pricing would have been 100% intact. This is a classic bait and switch or lowball highball scam. It's been around for years. They offered to pull the recording of the call. I welcome it however it won't do them anygood, they ruined the relationship with their games and I will never order from Steve the scam artist Katzman. Steve if you do read this, your in writing 100% Satisfaction Guarantee is for ### which means your word is meaningless. As a member of the tribe I am disgusted by your business practice. Your mother should be ashamed of you. I know I am!