14 Oct, 2019 → by ClaimboUser698008
Pricelock / general
1
From the last week of september 2019 muntichoice have been cutting my premium subscription off. Payment is done to them every month. They reconnected me for the 1st 5 times only to find now that they are adding to my bill a whole r50 each time they reconnect me. I'm now at the point where they do not want to switch on my dstv premium. And to top it all, their system was down and the awnser I received when I asked them if they could phone me back, was, "no sorry mam, you must phone us again!" I have spent more than 500 rand of my own airtime trying to sort out this thing. And besides that they keep chasing my bill up with 50 rands and small little odd amounts at 2 am in the morning... They call them admin fees. It differs between 14 and 30 rands. Obviously anyone will owe money if they do this. I have proof of this also and it shows on their little statement. Sooooo @*!÷#%€£ frustrated!!!