Scam - Bait & Switch. Worst business transaction I have ever experienced. As others have written, you will receive an irresistible price quote. Then, after waiting a frustrating 2-4 weeks (I waited over a month), you will be lucky to get about 10% of the original offer. I got the lovely "your device no longer has value to us do to market changes". No apologies. During the long period of silence in which I wondered if I would ever receive payment or get my phone back, it was nearly impossible to reach them by phone and any email responses I finally did get back were generic and completely unhelpful. Stay away from this scam outfit!!! If there was only a way to create more warning to future victims?