1 Jan, 2018 → by ClaimboUser914368
prepaid debit card

2

My card was stolen out of my wallet. I had to cancel it and get a new card. The fee for this is $29.00 for 2-3 days shipping and the fee for 7-10 day shipping is 10.00 this is insane and I can't afford that fee. The customer service rep Steve Jackson was unhelpful and unsympathetic. I closed my act and now waiting 14 business days to get a check in the mail. Ridiculous, I have used this card for years and they were totally unhelpful. I will not eat another fee and I already pay 9.95 a month to use their card.
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