24 Oct, 2020 → by ClaimboUser837777
Premium service is NOT ad-free!
2
"I've been waiting and waiting for support to remove ads from my last publication and have not heard a word. There is NO EXCUSE for not providing a customer support line to, at the very least, your Premium subscribers. If I ran MY business like this, I'd be out of business in no time. Please either remove the ads on the downloadable copies and the online views or provide me a refund. It's not as though your company is the only one out there who provides this type of service, after all. I do like your product, a lot actually, but your customer service is completely unacceptable. I truly hope to hear from you soon. Signed, Frustrated!