This company called an told me that my vacation package that I purchased was expiring on December 17th. I tried calling them that day, which was a Saturday and got a recording that they were closed. I promptly emailed them the next day stating the dates I would like my reservation. Then got a call 3 weeks later saying that they read the email on December 25th and I would have to pay an additional $200 to keep the reservation. This company tries to scam people and lie about it on the phone. Phillapina agent said she was at the resort and would meet me when I was there. I have no respect for scams and will go to as many sites as possible to make this company go under! Not happy! And then the uncanny, almost identical I saw a review that was almost exactly what happened to me. I will post a picture of the Facebook manager soon. I have it saved to my iPhone. Here is that review... My name is Vincent Villafuerte. I have read Alfred Rubio's report that was submitted last September 4 2015. The very same modus operandi was performed on me two weeks ago by a seemingly harmless lady by the name of Ivy who sent me a friend request on Facebook,which I eventually accepted. We chat for a while and asked for my number, which again I gave. She called and we spoke about personal relationship that sounded pretty much like what happened to Alfred Rubio and God knows how many more men out there that fell into her trap. She said she might be able to talk to her Supervisor Margo "Dang" Flores into giving me her employee discounted rate. Everything really was too good to be true. Ivy said her Supervison will call me within the next minute to give me the details of her employee benfits. After 15 minutes of non-stop talking Supervisor Margo asked for my financial information to pay $899.00 in return for a 7 day 6 night all inclusive stay to a hotel she never mentioned. Supervisor Margo sent me a link where it said she is working for which is premiercancunvacations.com At this point I told Supervisor Margo, that I do not have the money today and that I will let her know as soon as I am able to pay the full amount. Supervisor Margo responded by saying that the process, (whatever that may be) has already started and can not be delayed. She said she can process a payment of $400.00 and the remaining balance of $499 is to be paid before the month ends. I ended up paying the $400.00 last Sept 17, 2016 My message to the management of premeircancunvacations.com is that this mode of operation done online using Facebook as a means to lure men into buying vacation plan with malicious intent by your agents, vacation planners will not go unnoticed. I want full refund for the payment I made. I do not understand why your agents need to resort to forceful and deceitful ways in order to sell your product or service. I hope to hear from you real soon.. So, stay away from this scam company and you should be good!!!