I purchased a 2014 Nissan Pathfinder from Stevenson Hendrix in July 2019 and the loan was through Santander. I asked a representative from Santander if I could pay in full after about 3 months after the purchase. I was told that was not allowed and could pay $2, 000 a month instead. I authorized a payment to come u of my bank account for $2, 000. They took that and also took out over $700 in another transaction that same day that I did not authorize. When Covid hit I lost my job. I needed help. They offered help but also increased my interest rate. I've paid more than what what the car was priced at already. Last night 3/21/2021 my car was repossessed after I was told by a Santander representative that it would they would allow me time to get my taxes back if I could pay the past due amount plus more. I need my car back!!! I want them to lower the interest and refinance the loan. Please