I hired this company three weeks ago. The reprsentative Nick told me that regardless of their statement on their website it should take no longer than three days to recieve my items. So far I have gotten three different stories of where the truck is, how many times it has broken down, and when my items will be delivered. They also said that they would pick up regardless of weather, hours before the pickup they call me that they can not pick up because of the weather. rescheduled for 8am nextday showed up at 4. THEY ARE HORRIBLE! Still waiting for my furniture...sleeping on airmatress :-(