1 Nov, 2019 → by ClaimboUser476957
pre paid debit card
1
I was issued a card in early sept, I received money from my daughter on Sept, 20-2019 and used the card for a few purchases, I also used it for a couple ACH payments, as well as direct deposit from my school, I received a direct deposit on the 20 of October. The card issuer placed a temp block on my account on the 24 of Sept, 2019. They say because they did not like an ACH transfer that I had set up for electronic payment pof my phone bill, so they without notice to me cut my card off. When I called them they stated that needed to call from the phone number provided at the time of account set up so I did that today, they still would not release my funds from the account but they sure did take 11.00 for fees that I did not owe due to them blocking my card. I am very upset and will not stand for this I have my lawyer looking into this matter and I will sue them.