I know there was a storm Sunday night in Tarrant County which knocked out many power lines but what is the criteria for Oncur to rectify the problem. We are getting close to 24 hours with no power in the "dog days of Summer" and I'm calling "foul"! For some reason, it feels painfully obvious to me that if I lived in an upper class neighborhood, I strongly believe my power would be back in effect! I just cleaned out my groceries in my freezer/refrigerator and if anyone cannot afford to be throwing away hard earned groceries, it's me! And the most frustrating part is, the online update doesn't say anything to cool my jets!! How many times must I read " assessing problem!" NOTHING MORE!! Moving close to 24 hours with no electricity after a 45 minute storm!! I'd hate to try and live through Hurricane "whomever"! Poor communication and Poor restoration of services! Maybe death due to heat exhaustion will amp up the efforts and communication with your "valued" customers!!! I won't hold my breathe!!!