Puget Sound energy service is very inconsistent, but they really reach a new standard on Whidbey island. Our power has always been "shaky" and even a gust will cause us to go without power for quite sometime. Recently there was a bad windstorm, that did some damage. I absolutely understand that it takes some time to get everything up and running after a storm; however, it is the fact that I am 1 of 6 house on my street that doesn't have power, but the rest of the neighborhood (and from driving around the main parts of the island) does have power. I have contacted the customer service line and was told, "you just need to be patient!" By the customer service woman on the phone who was clearly frustrated and that a service crew would be out in our area sometime soon. Didn't see anyone working at all during any of my drives down the island, so they must be...elsewhere? Really hard to be a customer when the service is so unreliable and we keep having to throw away food. Would rather find somewhere else to live where PSE doesn't offer services, than to buy a generator for those extremely consistent times our power goes out. Update: PSE is posting that they have crews working "around the clock" on their website. However, based on their outage map, there has been a "repair crew onsite" in our neighborhood since 7:40pm last night. That was exactly 12 hours ago. I drove the entire neighborhood at 8:00pm last night to see if I could find them and there was not anyone working that I could find. It is my opinion that PSE should not directly lie to their customers to try and save face, this does nothing but make them more angry. If PSE is not going to have their crews work "around the clock", then they should not advertise that they do. If they only have "some" or "a few" working that much, then that's what they should advertise. It is also of my opinion that PSE should not have a notification that there is a crew working in an area if there is not.