1 Jan, 2018 → by ClaimboUser207740
potential buyers should be aware of this poor quality product
1
A month ago I purchased a dell studio from celluctiy in cavendish square. On the day of purchase I had to return it three times as it had aconnecion poblem, tht even their 3g technicians struggled with. The pc has been returned about six times since purchase date, and as i'm typing this, I have check every single letter to ensure it is there. It misses at random. I have mailed the ceo mr sean joffe, explaining my frustrations, and he dismissed it as 'it's simle to fix the homepag.. Just click on tools etc ect (ignoring the fact that I allready mentioned that the problem returns after two days)', or 'we could send a dell technician to you'. I have been in contact with dell about the problems, who forwarded links for downloads to me. I manage to do the downloads slowly and with much effort, as the connection kept dropping. I demanded a relacement pc for this 'obiously' dudd machine, but t fell on deaf ears. Potential buyers should be aware of this poor quality product, and dell cellucity's refusal to accept responsibility for their product. Please note :spelling mistakes are missing letters caused by this pc!!