04/05/18. I received a postcard for a free tote on Wed 04/04. Starting date for the availability was 04/02. I went to the store 04/05 of course we have none left. So the sales associate contacted the Ross Park store of course they did not have them either. The sales associate indicated oh you can call in and we can reserve you one next time. I understand while supplies last. Obviously the stores do not get enough for their customers. The sales associate says we can give you $10.00 off item. Really is this how Chicos does business. I am a loyal Chicos customer. This will make me think twice before I go back and make a purchase. Thank You