I was given the impression that all I had to do was hit "not accept" to return an order, not send pictures which my phone won`t do. I wish to return and item that is in the exact condition that it arrived in but am being blocked from submitting my "not accept". If this is not resolved within 24 hours, I will be contacting my credit card company. I will also return the item with proof of delivery and post my experience on Facebook. Thank you. .