1 Jan, 2018 → by ClaimboUser232816
Poor workmanship and coustomer care
*SOLVED
2
We had a new kitchen and bedroom designed and fitted by this shoddy so called company, threw out the whole process there were problems, from them measuring up wrong so the whole design was wrong, to when they finally (after 4 months) the kitchen firstly being fitted they didn’t know what doors where going where, the wrong size island, they had to change the ovens as they could not fit them as per the design and they didn’t know what handles we picked over 4 months previous where going on the cupboards and draws. Then after 6 weeks the cupboard door fell off due to the over tightening of the top hinge screws which pulled the bottom hinge straight off, they then came out after 2 weeks to temporarily fix the door until they had the correct fixings to fix it, it has now been 18 weeks since and after phoning every day since we keep getting fobbed off saying someone will be out next week. The Bedroom was a very similar story all measurements where wrong, nothing fitted they had to go away and redesign and make everything fit which again was 4 months of waiting. All the time they tried to blame ourselves for plastering walls with between 100-200mm of plaster not only on one wall but all the walls in the kitchen and bedroom. DO NOT USE THIS COMPANY