My wife and I have a joint facebook and on facebook just for me. My wife and her family do not use emails. Only I have an email which everyone uses. The Chinese use what is called "We Chat" it is a type of voice texting / emails. Therefore I have problems getting any support due to my wife's base using the ONE email system first. My base "CATPAW" has has LOTS of problems and lost coins due to the kixeye system on War Commander. - I prefer to use the kixeye website rather than going through facebook - the more systems used- the slower. My email is howe8888@***.com -- As I have stage 4 colon cancer - I am not in the mood to go through all the crap kixeye used to block player use and contact for problems. Beside cancer I am almost 77 and keep almost no passwords - 5 banks and 5 credit cards -- etc etc''' just not possible - when I change computers - I go to a computer store and have them retrieve all the passwords for the new computer ------ I have not been going to my emails for several months due to health - but I will look for the next few days to see what you say from your end