1. Their tee shirt sizes run one size smaller than the average size 2. Their customer service is nothing more than an answering service that takes notes and passes the information along. You never get to speak to someone that can actually help you with your concerns. 3. BE AWARE! READ THE FINE PRINT! You only have thirty days to return product FROM DATE OF ORDER, NOT DATE OF RECEIPT. User's recommendation: I had every intention to make this a primary shopping site. However I want true resolve of customer service, not note taking and email responses. Too bad they don't take more pride in the 100% satisfaction claim.