1 Jan, 2018 → by ClaimboUser905739
poor service, worst broadband
*SOLVED
1
Hi, I have taken broadband connection, 50MBPS for 6 months and paid advance amount of 3200.Since the day one service is not good.I have been calling and communicating with the customer care all the time. with in 60 days, you believe it or not, 40 complaints raised. The horrible problem I am facing with Hathway is UPLOAD speed is ZERO, which makes unable to send any mail. Keep requesting Hathway to terminate my connection for the last 2 weeks. send several mails and calling to customer care every day 3, 4 times. still now, there is no response.no feed back. Stay away form it and be happy.Its been very very terrible experience with Hathway. DO NOT FALL FOR 50 MBPS, CHECK BEFORE YOU APPLY FOR NEW CONNECTION. Regards, Suresh