27 Jan, 2013 → by ClaimboUser561166
Poor Service, Unclear answers
I purchased some policies that I now realize include arbitrary rules that no one can explain or corroborate with a state law, I just get told that the rules are "approved" by the insurance institute and I need to know if the portion of the policy in question is required. I get no help from the agent other than the canned speech from the underwriter, It is making me feel really uneasy about what I purchased. I can not recommend Farm Bureau at all. I am looking into going back to the company that I had for years before without dilemmas like this. They are hiding something.