Ive been almost 2 months trying to get ac unit repaired. Was scheduled between 4-8 technician called around 7 said he was running late would not make until after 10 this was not acceptable too late and how you gonna see what you doing, appt rescheduled for the next week. Technician came this visit went well part was ordered. Appointment scheduled to install part between 8-12 technician calls at 11:30 to inform me the warehouse had sold my part and it needed to be reordered , this took another 2 weeks. Now during this I had paid a copay of 715.00 which they were holding. Part came in appointment scheduled technician came out but would not start until I paid another 61.00 I was not at home at the time but was in route which would take about 15 min or they could have asked if I wanted to pay via credit card but they said they couldnt wait they had to go to the next client. Seems kind of messed since you already had my 715.00 for a service you had not provided. Spoke to the manager who was just nasty and was told he instructed technician not to take one piece of tool out the truck until he collected 61.00 . He also told me the technician had waited over an hour for me , not true my phone records proved that to be a lie. I think AHS needs to rethink their contract with them, they have numerous complaints.