Ordered 2x a logitech universal remote. Both supposedly 'refurbished'. Have bought refurbished products for years, I take it to mean a product sent back to company and refreshed back to new condition. Both remotes were nasty/dirty with food and sticky stuff and neither worked. Even if they were not nasty dirty, they didn't work, so I had to send it back and lost my shipping payment, even th0ugh they shipped something broken. When the second came and it was not working I said I wanted a refund instead of credit, and they said I would have to also pay to send it back. Never again will I use this company... What a scam. Buyer beware!! 1