I went to their website to purchase goods, after browsing there were shoes that appear reasonable on the website so I look for my size and put them in my shopping cart to purchase. There was no indication on site that the shoes would not have been available, therefore I went ahead and charged my credit card for the total cost including shipping cost. I got this in my mail immediately after the purchase was made "Your Order has been confirmed. Order Number: 674456 thank you for shopping at Shiekh Shoes. We received your order on 1/5/2013" To my surprise I received another email stated and I quote "one of the items, you requested was rejected by quality control. When they discovered the merchandise in the box did not match the item ordered. We also checked our stores and SKU# 86903 (Size 9.5) is sold out in our chain. We are currently waiting for other item(s) to arrive in our warehouse to fulfill your order." One would think that if they are selling a product, they would ensure it is in stock before collecting. Once the card is charge there is a fee from my bank associated with the charge, i was upset and told them how I felt. I went back on site and looked could find any for the price I had paid that suits me, however I choose one that cost a little more and told them. I got another email that states another one of the product I purchase was also not in stock, that got me more upset, so I wrote to them explained that I shouldn't be the one to inconvenience they ensure that i am a satisfied customer. That went to fall ears because the response i got back was that I should choose shoes same price or they can shipped my goods less what they don't have in stock until they do. I didn't agree so i went and choose two different pairs of shoes that cost $7 more and updated my payment method with a different card and informed them to take the difference from it. After giving then the approval to deduct the updated card and I still got email about wanting approval to deduct from the old card the amount that I knew wasn't on it. The order # is 674456 and it was placed on the 5th of January 2013 and up to the 28th January 2013 I didn't get my goods, I got frustrated and told them if they cant deduct it from the updated credit card, please refund me. They were very quick to prepare the refund without seeing how best they can rectify the situation and make me a happy customer, after all that i went through. I demand compensation for my inconvenience and my lost of time. Thanks Veronica Ellis