We will never again use this shipping company. Rates are good but I will gladly pay more money to get another shipper. Load was at their dock for 3 days and our shop is 8 mi. away .Shipped out of Tx. 5/16/19 and now estimated delivery 28 th. Try calling and never got a answer. Did get e- mail from customer service. I finally went to the terminal but no one was there. They need some one able to answer a phone. R-3 Powersports