15 Dec, 2020 → by ClaimboUser285661
Poor service, incorrect information given and not willing to correct the products
2
I ordered my glasses; December 2, 2020, in enough time to have them done before my vacation, scheduled for December 22, 2020; however, I was called December 14, 2020 to receive my new glasses and was given the wrong glasses, the wrong prescription as well as the incorrect frames. Upon notifying the LensCrafters' representative that what he offered me was not what I ordered, although my eyes were examined as well, he informed me that it may be another three to four weeks before they could straighten out the problem, I would like my full refund.