I really wish I had checked out this webiste before signing a contract with Terminix. The previous comments were exactly what I have experienced. They really do not care about the customers and I am so sorry to have wasted my money for...missed/no show appointments, poor customer service on the phone, and generally the worst service ever! The technicians do not show up when scheduled and since I still have seen all kinds of bugs, I do not believe they have ever applied any chemicals to my home to treat for pests.Going now to look for a new pest company!