I purchased a new 2012 Rav 4 and kept having issues with the AC cooling. I've had to have it charged twice and each time they said they could not find a leak. The third time it wouldn't cool I asked them again to check for a leak. There is no reason a new car should have AC issues. Well, this time they found a leak but the replacement of the compressor fell under the extended warranty so they charged me the deductible. If it had been replaced the first time I brought it in there would have been no charge. Each time I brought it to Clearwater Toyota, I had to insist they check for a leak and was even promised that if it happened again they would cover the repair no charge. They did not stand by their word! I wrote the corporate office about my concerns and only received form emails. Toyota doesn't care about their customers. They do not stand by their word. They obviously don't think my business or reputation is worth the $100 deductible. I will never purchase another Toyota. They lost my business over $100. How ***!