We ordered as usual, people filtering into the closed area. Same waiter took our order and then another party of five. That group received appetizers, more than one, and wine and we are still waiting for ours. A good, I mean a good time elapsed and nothing. My wife didn't want me to make a scene, so we just sat. Eventually, everything ordered appeared at the same time. Now, I usually get [censored]ioli soup, as this time, and usually have two bowls. Essence is, my entree is sitting there cooling off by the time, I had finished getting the second bowl consumed. The bread sticks arrived when we had just about finished our meal, needless to say, they were left.. This is the second time I have contacted Olive Garden on this visit, from this site The visit occurred during your promotion, buy one, take one. By the way, the wife got Lasagna and had to pay $3 extra for each.. To be fair, we believe Olive Garden should replace the $25 gift card we used, and we are not asking for the beer and soft drinks to be rebated. Another thing, for me, I really don't like to see a bunch of tattooed arms and ring nose. Yes, I'm old school, ring removed while working and perhaps a long sleeved shirt. My rigatoni was still warm but should have been served hot. Respectively Gerald W. Wells 2536 Melaway Drive Henrico, VA. [protected]