8 Oct, 2019 → by ClaimboUser555732
Poor Quality and Delivered Late

Please do not buy/purchase from this company. Poor quality and late delivery. 1) Costume did not come in as pictured on website. The costume is made of poor quality material, not the same color and you can see through the fabric :(. The sizing is also so much smaller than what is labeled at 150 cm. My daughter is nine year old, petite frame, and it should've been loose on her. It fit her oddly and it was tight. It was so ugly that I wouldn't donate this thing to anyone. 2) The costume also came in late. It said it was to deliver in 15 days and I received an email on the Sept 19 that it was on its way. I reached out to the company 11 days after ordered and expressed my concern via email that I needed this product by October 4th and all of sudden the status conveniently turned into processing at warehouse in China. Of course they gave me the run around that it takes 18-21 business days and it was in the description and since it is now processing that they couldn't do anything to stop it. The product page for this particular costume said it would be delivered in 15 days as I was very careful to make sure it would come in in time for a photo shoot. Then with all of my complaints, the product page was conveniently removed from their site and I reached out to them to inquire and they stated it was taken down because it became sold out due to it it being one of their most popular items. I don't think so as it was a Native American Dress. I told them that they're not a good company and that I'll be reporting this company to the Better Business Bureau and to my credit card company. I do not normally do reviews but I thought it was important to let others know to stay clear away from them.
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