I purchased an ottoman that has popped buttons for 3 times. The second time I called after 6 weeks to find the piece just laying there with not intention to fix it. I paid over $800 for this piece. It has broken again. I called the store several times and no one even answers the phone! I also complained the fabric has not lasted, it is deteriorating and has not kept its crisp finish. I would stay away from this company. I will purchase it from a company I trust...Virginia Wayside Furniture in Richmond, Va.