26 Oct, 2020 → by ClaimboUser227514
Poor product & Poor customer service
1
Kenneth Cole makes inferior products. The shoes fall apart. Not only the men's shoes. My mom ordered directly online and she had an even worse problem - shoes were poorly made and too small and corporate would not exchange for a larger size or return as it was "past the 30 day policy". DO NOT BOTHER WITH THIS BRAND. BUYER BEWARE. Had we looked at online reviews we would have seen all the customer complaints, and would have saved ourselves a lot of money, time and energy. I wouldn't even donate the unused shoes to goodwill. I tossed them in the garbage where they belong. User's recommendation: Buyer beware. Stay away.