I'm surprised that some people even got responses! I emailed on multiple occasions, and never even recieved 1 back. Due to this and the amount of time it was taking to get the seeds I ordered, (although they were really cheap) I submitted a claim to my bank as this seller had every sign of being fraudulent. Finally recieved them today, and they were just in two separate plastic bags one labeled "black" (for black roses I assume) and the other as "free"...maybe for taking so long? Would be nice to have valid labels, because after so long, you forget what you even ordered. Really hoping the products are better than the service and packaging.