6 Apr, 2021 → by ClaimboUser423185
Poor online customer experience

1

First and last time buying anything from this company. Purchased shoes online 6 days ago, and still not able to get confirmation that the item will ship, or whether it is even available to ship. Somehow visibility into my online order disappeared after 5 days. Customer Service reps via phone are not helpful, and actually dismissive. This company will not last as an online presence.
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