4 Apr, 2018 → by ClaimboUser69187
Poor installation and quality
I purchased a home from a home owner who had the floors installed in January, 2015. I purchased the house in May 2017. The floors are coming up and beginning to wave and dio. I contacted LL and was told the warranty is with the first owner. I have a private floor guy who will attempt to fix the floors and glue them down as they should have been in the beginning. I would not recommmend them based on the quality of floor, the company's overall disregard for customer service , and their unwillingness to stand by their work..