25 Jan, 2013 → by ClaimboUser107300
Poor handling of customer
I recently visisted this dealership in pursuit of my MINI purchase. Chris Amato in Sales, was the person I was talking to. He handling of the costumer is so poor and rude. When I asked for a quote, he told me to go and check on the website showing his arrogant attitude. When I complained about him to their sales coordinator, then he emailed me asking if I require a quote and he can give. But then, he gave a rediculous quote including dealer prep fee and other charges. When asked for details there is no response. Overall, I came to a conclusion that this dealership is very bad in handling customers. I would never buy from this dealer. Regards, Pissed costumer.