Bought fire arm online. 2nd in a month. Have VA concealed carry. CsR in Fredericksburg wrote all down but processed without concealed carry number. I contacted state police. No problem store forgot concealed carry number. Contact store. Reprocessing. Show at store. Nothing done. Do paperwork again. Management approves states mistakes happen. States employee was 10 years in fire arms. I call Gander CS. Bureaucratic bs from agent, hang up. Never going back after get fire arm. User's recommendation: Avoid as CS Stinks.