I ordered two products but was sent one I did not want. I called. Was told they'd sell the item I didn't want at a cheaper price. Well, I got it for S&H so how much cheaper? But they wouldn't reorder the item I needed. told me I was to use both products. I said I did not want and would not use the Derma Life Serum but wanted the eye cream. too bad. They cancelled my order and I'm stuck with a item I don't want and a bad feeling about the company. Don't order anything. Not friendly or helpful or concerned customer service. Items came quickly and packaged well, but not the items I ordered and they won't offer a solution except to buy the item I DON'T want for more than the introductory offer.