10 Jun, 2008 → by ClaimboUser786959
Poor customers service at russell volkswagan

my experience with russell volkswagen was terrible. i was left just standing around when another customer came in and took my sales person right away from me. i decided to get in my car and leave. the sales person acted as if he made and manufacted the car himself. he showed me a car i didn't even ask to purchase. i inquired about a convertible and he tried to press me with a regular hard top wagan. when i began ask price information he gave me a price and left without even trying to close the deal, rushing off to help someone who had just walked in the door.
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