WELL AS A DEALER, I CAN VALIDATE HEARTLAND RV'S CUSTOMER/DEALER SUPPORT IS TERRIBLE, WARRANTY IS JUST AS BAD IF NOT WORSE, I NEVER GET RESPONSES IN A TIMELY MATTER AND WHEN I DO I GET HALF *** ANSWERS. WHEN IT COME TO WARRANTIES, THEY OFTEN SCREW THE DEALERS OVER ON LABOR JUSTIFIED TO A FLAT RATE FEE. IF YOUR IN THE MARKET FOR A TT/ OR 5TH WHEEL, I RECOMMEND FOREST RIVER PRODUCTS, I HAVE A GREAT RELATIONSHIP WITH MY REPS THERE. User's recommendation: STRAY AWAY FROM HEARTLAND RV.