12 Dec, 2018 → by ClaimboUser991456
POOR CUSTOMER SERVICE/TOTAL RIP OFF
I ordered two of the coolers.One for myself and one as a gift.The gift was fine and worked perfectly.Mine,however had a faulty cord. I was told to return the faulty unit (at my expense $9.95) and it would be replaced. I did so on October 7,2018.I reached out again on...