Companies like this are precisely the reason that I'm an Amazon Prime member and will never buy from Tool Barn again. After a week of no updates to my order I call to be told that my order is "processing". Nothing more/nothing less. Even though when I ordered I paid for the (2-7) day shipping. We're on day 7 and nothing has shipped. I ordered 2 other Fathers Day gifts on the same day through Amazon and had them both within 3 days.