Poor Customer Service for Online Orders

/ 78 reviews

6 Jul, 2021 → by ClaimboUser243574

The agent with Online Customer Service could not speak english. She kept saying "thank you" over and over and when I asked a question she would say "ok" and then there would be silence, Saks is a shadow of it's former self. I called back and got another agent that was a little better but still very hard to understand.

Clothing, Shoes and Acc

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Saks Fifth Avenue - Other Reviews

》 My package that I returned by Fedex is lost

》 Bad information and lack off Customer Service response. Poorly informed Staff.

》 Questions regarding not having a new credit card number

》 Need to cancel a order

》 Big purchase and received wrong items

》 Double charge on credit card!!!!!

》 Store issue

》 Gift card problem

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