16 Jan, 2020 → by ClaimboUser595296
Poor customer service, clueless to even the most simple issue
1
Bought Proscan TV Dec 2017, installed right away all good, About April 2018 my puppy eats most of the remote yet basic functions remain, Sept 2018 I order a new Proscan remote thru Amazon identical to original and contact Proscan/Curtis for help to re-program the new remote, within the next 6 months I spend about 6 hours on the phone and/or computer with calls and emails and get the runaround, Dec 2019 original remote completely dead and therefore so is this slightly used 50" TV. WTF!!!!!!!!!