I ordered (2) rawling youth players series 9 t-ball gloves left hand gloves for a right hand throw. The order came in 9 days later and to my boys disappointment they both were right hand gloves for left hand throw. I called that same night and talked to customer service and was assured I would be taking care of and have the correct gloves out to me in two days, but that I needed to pay for shippin on the gloves back to them and once they recived them I would be refunded that money. I told my boys the gloves would be here on fri and they never showed. Saturday my boys are asking where there gloves are, I figured for sure they would be here mon! Well monday came and went and still no gloves so I call academy sports, and was told that those gloves are discontinued and that I should have been sent an e-mail, problem is I was never sent that e-mail only my order confirmation e-mail!!! Nice academy sports you guys really dropped the ball on this one! 2 full weeks 2 orders and no gloves! What a joke!!! Good luck if this is the way u run a business!!! On top of that they were supposed to refund my full shipping costs and they refunded 1/2 of the cost! They are crooks!