June 5th received a call and was asked to return their call. I returned their Call a total of 15 times and know one answered. They continued to call as much as 5 times a day and left messag.to call or get into the office today. I received a letter yesterday which I consider harrasment and rude. The envelope was stamped with the return address3 times all over the envelope and when opened it Just had passed due and to call.I did and know one answered. I have a ten day grace period and the calls started the same day I was due!!! see again poor customer service. I just counted and there is 108 words