Someone called me yesterday representing Grifols(she said she did not work there), but wanted to know "why I haven't been there in several weeks", well I told her well, the last time I was there, the Kiosk didn't work too well, and after they screened me, I went to sit down and wait for them to call me to go in the back and donate, so I sit and kept waiting, waiting, waiting and then I found out that they were telling people to go donate based on numerical values, and I was there early in the morning before anyone, and I noticed others kept going to the back before me (even though I was there first), well, there were three ahead of me, anyway, I was there sitting about two hours, and when I enquired about it, the person (manager), was very indifferent to why I was asking, she was rude, and I got up and told her to remove my file as I was leaving and probably will never return, she said "OK". They apparently don't realize, I don't have to donate, I work, have good job, (been on same job for 25 years). They treated me as if I was some stranger off the street, like "they are doing me a favor by "allowing" me to donate. I have been there many, many times, but up and until they change their attitudes, behavior, etc., I will not donate again at that place. They don't pay enough to have to put up with their attitudes. Getting paid twenty dollars on first visit then 50 on second visit, is not worth my time putting up with their crap. I think new management should be considered and they should consider vetting their employees.