15 Sep, 2020 → by ClaimboUser948486
Poor and wrong information from your customer support
1
I have a st 5000+ which will turn to starboard but not port because the drive control head will not reverse polarity,if I hook a battery to the terminals and reverse the wires the drive works both ways, I told your representative this and they said a P70s with a A06047 adapter cable would work,so I bought both ,when I hook the unit with the cable to the new head through the old unit the same thing happens as with the old head ,this has been a total waste of my time and money ,What do I need to do to fix this? User's recommendation: I am really disappointed in the service offered by your support team,and need proper information on what I need to do.